Effective Date: 1 January 2026
This Privacy Policy describes how SP77AUD ("we," "us," or "our") collects, uses, discloses, and protects personal information of users ("you" or "your") who access our online casino platform, including the SP77 casino website, SP77 mobile app, and related services. By creating an account, using the SP77 login portal, or accessing any part of our platform, you consent to the practices outlined in this policy.
We collect personal information necessary to provide our casino services, comply with Australian legal requirements, and enhance user experience. The types of information collected include:
When you access the SP77AUD casino platform or use the SP77 app, we automatically collect technical and usage data:
We process your personal information for legitimate business purposes and in accordance with Australian privacy laws. Your data is used to:
Under Australian privacy legislation, we process your personal information based on the following legal grounds:
We do not sell your personal information to third parties. However, we may share your data with trusted service providers and partners under strict confidentiality agreements:
We may disclose your information when required by law or to protect our legal rights:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and ensure continued protection of your data.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Australian law.
Account information is retained for the duration of your active account and for seven (7) years after account closure to comply with financial record-keeping obligations. Transaction records and communication logs are retained for regulatory compliance purposes. You may request deletion of certain data, subject to our legal obligations.
Under Australian privacy laws, including the Privacy Act 1988, you have the following rights regarding your personal information:
To exercise any of these rights, contact our Data Protection Officer at [email protected] or through the customer support section of your SP77 casino account.
The SP77AUD casino platform and SP77 mobile app use cookies and similar technologies to enhance functionality and personalize your experience.
You can control cookie settings through your browser preferences or device settings. Note that disabling essential cookies may affect platform functionality and prevent access to certain features of the SP77 app.
While SP77AUD primarily operates within Australia, we may transfer data to service providers located overseas for cloud hosting, payment processing, and technical support. When transferring data internationally, we ensure adequate protection through standard contractual clauses, data processing agreements, and compliance with Australian cross-border data transfer requirements.
Our casino services are strictly for individuals aged 18 years or older. We do not knowingly collect or process personal information from minors. If we become aware that a user is underage, we will immediately terminate their account and delete all associated data. Age verification is conducted during registration and periodically thereafter.
The SP77 casino platform may contain links to third-party websites, payment providers, or social media platforms. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
With your consent, we may send promotional emails, SMS messages, or push notifications about bonuses, tournaments, and special offers. You can opt out of marketing communications at any time by:
Opting out of marketing does not affect transactional or service-related communications necessary for account management.
In the unlikely event of a data breach that may result in serious harm, we will notify affected users and the Office of the Australian Information Commissioner (OAIC) within 72 hours of becoming aware of the breach. Notification will include details of the breach, potential impact, and remedial measures taken.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this document indicates the most recent revision. Material changes will be communicated through email, account notifications, or prominent notice on the SP77AUD casino platform. Continued use of our services after policy updates constitutes acceptance of the revised terms.
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Data Protection Officer
Email: [email protected]
Customer Support: Available 24/7 through live chat on the SP77 casino platform
Postal Address: SP77AUD Casino, Melbourne, Victoria, Australia
If you believe we have breached your privacy rights, you may lodge a complaint with our Data Protection Officer. We will investigate and respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.